Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Account information (name, email address, password)
• Profile information and preferences
• Social media account credentials and tokens
• Content you create and schedule through our Service
• Payment and billing information

Automatically Collected Information

We automatically collect certain information when you use our Service:

• Usage data (features used, time spent, etc.)
• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, errors encountered)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send administrative and account-related communications
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Prevent fraud and ensure platform security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these situations:

With Your Consent

We may share information when you give us explicit permission.

Service Providers

We work with third-party service providers who help us operate our Service:

• Payment processing (Stripe)
• Email delivery (Resend)
• Analytics and monitoring services
• Cloud hosting and storage (Vercel, Supabase)

Social Media Platforms

When you connect social media accounts, we use your tokens to post content on your behalf. We only access the minimum permissions necessary for the Service to function.

Legal Requirements

We may disclose information if required by law or to protect our rights and safety.

4. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication
• Secure storage of payment information through certified providers

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods for legal compliance or legitimate business purposes.

6. Your Rights and Choices

Account Information

You can update your account information through your profile settings.

Data Access and Portability

You can request a copy of your personal data by contacting us.

Data Deletion

You can delete your account and associated data through your account settings or by contacting us.

Marketing Communications

You can opt out of promotional emails by following the unsubscribe instructions in those emails.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our Service.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Email: privacy@getpostbot.com
Address: [Your Business Address]